Access Information

For wheelchair users and those with walking or mobility difficulties, we provide a variety of alternative routes and experiences. The more we know in advance of your visit, the more we can help, so do call us in advance to inform us of any special requirements you may have.

 

Wheelchairs & Scooters

Two manual wheelchairs are available from the main Visitor Entrance for hire, but please do phone us to book in advance of your visit. Mobility scooters may be brought into the grounds - to be kept at a walking pace speed and not cause any inconvenience or danger to other visitors.

Parking

Parking for visitors with disabilities is next to our Visitor Entrance, Porcupine Pantry cafe and Gift Shop - with a concrete path to the entrance.

Access to the Visitor Entrance, Porcupine Pantry & Gift Shop

The Visitor Entrance, Porcupine Pantry cafe and Gift Shop are accessible to wheelchair users via a concrete path from the parking for the disabled. The entrance to the Gift Shop is separate to the entrance to the Pantry. An accessible toilet is next to the Pantry.

Access to the Gardens

The Gardens at Penshurst Place are made accessible for wheelchairs - the route mostly consists of tarmac and grass paths. Please ask on arrival for our Accessibility Leaflet which shows a recommended wheelchair route through the Gardens to the House. Other relevant facilities are also marked. A copy is also available to download in our Visitor Downloads Page.

Access to the House & Toy Museum

The entrance to the House is via the Baron’s Hall at ground level and can be accessed via portable ramps. Wheelchair visitors may also access the Nether Gallery which is also on Ground level. The Toy Museum is located up 5 steps.

To view the upper staterooms there is just one staircase up and down, with hand rails, or a special DVD virtual tour can be viewed in the Baron's Hall which has an introduction from the owner of Penshurst Place, Viscount De L'Isle, and a running commentary. Please ask in advance or on arrival for this and our Baron’s Hall Room Steward will be able to help set it up.

Access to the Garden Restaurant

Located adjacent to the House entrance and in the Gardens, there are signs for wheelchair access to the Garden Restaurant, located to the side of the building.

http://penshurstplace.com/public/uploads/browser/images/NO%20DOGS_Icon_CMYK.jpgDogs

Only registered assistance dogs are permitted access to the house and gardens. All other dogs can be walked in the free-to-access surrounding parkland only, and are not permitted anywhere past the visitor entrance. 

 

 

 

 

Seating

Seating and rest points can be found at frequent intervals around the Gardens.

Toilets

Accessible toilets are situated outside the Porcupine Pantry cafe which is next to the Visitor Entrance and Gift Shop, and one close to the House entrance and Garden Restaurant.

Room Guides

Our House guides can be provided in large print and Braille if required. Please request this in advance or, on arrival at the House, from the steward in the Baron’s Hall. In the Toy Museum there is a special pictorial and large print guide which can be requested from the steward.