Coronavirus (Covid-19)
The Gardens at Penshurst Place are currently open for pre-booked visits. To visit, you will need to pre-book your tickets through our online-ticketing service.
House Tickets are now on sale ready for the house reopening on 17th May. If you have already booked Gardens Only tickets you can upgrade to House and Gardens tickets for £2 per person on the day of your arrival.
Same-Day tickets are not currently available via our online booking site, but we often have availability on weekdays for walk ups. Please call us on 01892 870 307 to check availability.
BOOK YOUR TICKETS HERE
As we monitor the ongoing risk of Covid-19, we may reintroduce a limited number of “on-the-door” ticket sales later on in the season, but this is largely dependent on the progress of the Government’s roadmap out of lockdown.
We have made changes to our booking process and the house & gardens themselves to ensure we remain compliant with social distancing measures. Please read the below carefully before continuing to book your tickets.
TRACK & TRACE
Unlike in 2020, Government Guidance surrounding the parameters of our Track & Trace responsibilities have changed. Whereas previously we were only required to collect contact data of the lead visitor, in this case, the visitor who's name the booking is under, we are now required to collect contact data for all visitors over the age of 16. During the booking process you will be given the option to add this data after your payment has been taken, or you will be asked to confirm that you will sign in using the Track & Trace app upon your arrival to Penshurst Place. If you do not have a device compatible with the app, you will be able to provide your contact details with our staff at the entrance, instead.
Opening times:
Morning slot
Gardens: 10am - 1.30pm
House (from 17th May): 11.30am - 1.30pm (House tickets now available online or you may upgrade on the day of your visit for £2 per person)
Afternoon slot
Gardens: 1.30pm - 5pm
House (from 17th May): 1.30pm - 3.30pm (House tickets now available online or you may upgrade on the day of your visit for £2 per person)
LAST ENTRY STRICTLY 4.30PM
Ticket numbers will be sold in either morning or afternoon timeslots of 10am - 1.30pm or 1.30pm - 5pm, last entry at 4.30pm.You will be able to book a minimum of one day in advance. We are currently unable to offer same-day tickets through the booking portal. the cut off for purchasing tickets for the following day is 11.59pm. However we often have availability on weekdays for walk ups. Please call us on 01892 870 307 to check availability.
Each timeslot will be capped to manage visitor numbers, so you may need to check the booking page frequently to find a suitable time and date that is available.
All Ticket bookings are final. In some circumstances tickets can be transferred to a different day should there still be availability on that day. Please call us on 01892 870307 or email contactus@penshurstplace.com if you would like to transfer your tickets. Unfortunately booked tickets are not refundable.
Facilities
|
Gardens & Grounds |
Open |
|
Playground |
Open |
|
Woodland Trail |
Open |
|
Lake Park |
Open |
|
Porcupine Pantry Cafe |
Open 9am - 5pm. Outdoor seating or takeaway only. |
|
Gift Shop |
Open 9am – 5pm |
|
House |
Open from 17th May |
|
Toy Museum |
Closed |
|
Garden Restaurant |
Closed |
Upon re-opening social distancing measures will be in place and we will continue to provide ample hand sanitiser stations, alongside an enhanced cleaning schedule.
Promotions and Tickets
Please note, all ticket types will be subject to restrictions to manage visitor numbers
Season Ticket Holders
If you are a season ticket holder, you will be able to use this same system to reserve a space, or to add additional guests whether these are a part of your season ticket cost or not. Additional guests that are not entitled to free entry as a part of your membership will require their own separate ticket(s) that can be booked through the online booking system.
Please select spaces ONLY for the number registered to your season ticket. Additional members of your party that exceed the number of guests permitted on your season ticket will require their own paid ticket/s. Please book using the name on your season ticket
Please remember to bring along your season ticket when you visit so this can be verified. If you do not bring your season ticket with you, you will not be permitted entrance to Penshurst Place and Gardens.
As with all ticket types, Season Ticket reservations will be capped per timeslot to manage visitor numbers, so you may need to check the booking page frequently to find a suitable time and date that is available.
How to purchase a Season Ticket
We cannot sell Season Tickets through our booking site just yet. However, if you would like to become a season ticket holder, we recommend purchasing your standard day tickets first which you can do by clicking here. If at the end of your visit you choose to upgrade your ticket to that of a Season Ticket, all you need to do is return to the visitor entrance to purchase one. We will then refund your day ticket cost back to you through the booking website (up to the amount of people on the Season Ticket being purchased for).
Standard Tickets
All our general day tickets and partner promotion tickets are available on our booking site.
Partner Promotions
We are now accepting Historic Houses Association members, the Gardener's World 2for1 card, and RHS member bookings through our site. Please read through the following terms and conditions before booking.
RHS Members
If you are an RHS Member you may reserve a ticket here. Please note that, free access is only applicable Monday – Friday outside of school holidays and bank holidays for the asterixed adult named cardholder. You will need to bring along your RHS card on the day of your visit to be verified upon arrival. If you do not bring your RHS card with you, you will be required to pay for a standard entrance ticket.
RHS reservations will be capped per timeslot to manage visitor numbers, so you may need to check the booking page frequently to find a suitable time and date that is available.
Gardener's World 2for1
Gardener’s world tickets are valid in conjunction with one full paid adult gardens ticket. If you would like to make use of your Gardener’s World 2 for 1 pass, please add the Gardener’s World free ticket to your basket as well as the paid for adult ticket you will be using to qualify for this offer. You will need to bring your Gardener’s World card with you on the day of your visit to be verified upon arrival. If you do not bring your Gardener’s World card with you, you will be required to pay for the free ticket you had reserved, upon arrival.
Please note, only two children under 5 will be admitted free of charge for the paying adult only, further under 5's will require their own paid for ticket.
Historic Houses Members
If you are a member of the Historic Houses Association, you will be able to use this same system to reserve a space. Please remember to bring along your HHA membership card when you visit so this can be verified. If you do not bring your membership card with you, you will be required to pay for your reserved tickets upon your arrival.
English Heritage Entrance
We are not an English Heritage property, however due to the generosity of the owners, EH members will receive a complimentary upgrade to see the House when purchasing the EH ticket option on the booking page. You must bring your EH membership card with you on the day of your visit to qualify.
Accessibility
Please be aware, only registered assistance dogs are allowed past the paid perimeter into Penshurst Place.
For wheelchair users and those with walking or mobility difficulties, we provide a variety of alternative routes and experiences. The more we know in advance of your visit, the more we can help, so do call us in advance to inform us of any special requirements you may have.