Coronavirus (Covid-19)

Up until 19th July

Up until 19th July visits to the House and Gardens are managed on a pre-booking only basis, in either morning or afternoon timeslots.

Same-Day tickets are not currently available via our online booking site, but we often have availability on weekdays for walk ups. Please call us on 01892 870 307 to check availability.

 

From 19th July onwards

From 19th July onwards, you will no longer be required to pre-book, but our online booking service will still be live, should you wish to. We will be continuing to monitor visitor numbers, so would recommend that you pre-book tickets to ensure your entry, if possible.

We will no longer be splitting ticket allocation into morning or afternoon timeslots and as such, you will be able to arrive any time between 10am and 4.30pm

 

BOOK YOUR TICKETS HERE

  

TRACK & TRACE

Up until 19th July

During the booking process you will be given the option to add the track and trace data of all visitors in your group, or you will be asked to confirm that you will sign in using the Track & Trace app upon your arrival at Penshurst Place. If you do not have a device compatible with the app, you will be able to provide your contact details with our staff at the entrance, instead. 

From 19th July onwards

As of 19th July, we will no longer be required to collect data for Track and Trace. However, in the interest of safety, we would still encourage you to check in using the app upon your arrival at Penshurst Place, or adding your details when you pre-book. 

 

Opening times & Facilities:

Gardens & Grounds

Open daily, 10am – 5pm (last entry 4.30pm)

Playground

Open daily, 10am – 5pm (last entry 4.30pm)

Woodland Trail

Open daily, 10am – 5pm (last entry 4.30pm)

Lake Park

Open daily, 10am – 5pm (last entry 4.30pm)

Porcupine Pantry Cafe

Open daily, 9am - 5pm. Outdoor seating.

Gift Shop

 Open daily, 9am - 5pm

House

Open daily, 11.30am – 3.30pm

Toy Museum

Closed (Open daily from 19th July, 11.30am – 3.30pm)

Garden Restaurant

Closed

 

All Ticket bookings are final. In some circumstances tickets can be transferred to a different day should there still be availability on that day. Please call us on 01892 870307 or email contactus@penshurstplace.com if you would like to transfer your tickets. Unfortunately booked tickets are not refundable.

 

Our Commitment to Safety

We remain committed to ensuring that everyone who visits Penshurst Place and Gardens can do so safe in the knowledge that it is a safe environment to relax and enjoy. Though the guidelines may be changing, our strict cleaning regime will not be.

  • We will continue to maintain sustainable visitor numbers to ensure to safety of both our visitors and staff
  • Hand sanitiser stations will remain in place throughout the House and Grounds
  • Perspex screens will remain in place in the Gift Shop, Visitor Entrance, Porcupine Pantry and in the Toy Museum once it reopens
  • We will continue to ask all visitors to wear a face mask if they are able to, when visiting our indoor attractions such as the House, Toy Museum and Gift Shop
  • Our cleaning regime will continue at an enhanced level with ongoing risk assessments where required
  • We will continue to ask visitors to respect our staff and fellow visitors by observing social distancing
  • Single use garden maps and House information sheets continue to be used

 

 

Promotions and Tickets

Please note, all ticket types may be subject to restrictions to manage visitor numbers

Season Ticket Holders

If you are a season ticket holder, you will be able to use the online booking service to reserve a space if you wish, or to add additional guests whether these are a part of your season ticket cost or not. Additional guests that are not entitled to free entry as a part of your membership will require their own separate ticket(s) that can be booked through the online booking system.

Please select spaces ONLY for the number registered to your season ticket. Additional members of your party that exceed the number of guests permitted on your season ticket will require their own paid ticket/s. Please book using the name on your season ticket

Please remember to bring along your season ticket when you visit so this can be verified. If you do not bring your season ticket with you, you will not be permitted entrance to Penshurst Place and Gardens.

As with all ticket types, Season Ticket reservations may be capped to manage visitor numbers, so you may need to check the booking page frequently to find a suitable time and date that is available.

 

How to purchase a Season Ticket

We cannot sell Season Tickets through our booking site just yet. However, if you would like to become a season ticket holder, we recommend purchasing your standard day tickets first which you can do by clicking here. If at the end of your visit you choose to upgrade your ticket to that of a Season Ticket, all you need to do is return to the visitor entrance to purchase one. We will then refund your day ticket cost back to you through the booking website (up to the amount of people on the Season Ticket being purchased for).

 

Standard Tickets

All our general day tickets and partner promotion tickets are available on our booking site and from 19th July, can also be bought on-the-day at the visitor entrance

Partner Promotions

We are now accepting Historic Houses Association members, the Gardener's World 2for1 card, and RHS member bookings through our site. Please read through the following terms and conditions before booking.

 

RHS Members

If you are an RHS Member you may reserve a ticket here. Please note that, free access is only applicable Monday – Friday outside of school holidays and bank holidays for the asterixed adult named cardholder. You will need to bring along your RHS card on the day of your visit to be verified upon arrival. If you do not bring your RHS card with you, you will be required to pay for a standard entrance ticket.

 

RHS reservations may be capped per timeslot to manage visitor numbers, so you may need to check the booking page frequently to find a suitable time and date that is available.

 

Gardener's World 2for1

Gardener’s world tickets are valid in conjunction with one full paid adult gardens ticket. If you would like to make use of your Gardener’s World 2 for 1 pass, please add the Gardener’s World free ticket to your basket as well as the paid for adult ticket you will be using to qualify for this offer. You will need to bring your Gardener’s World card with you on the day of your visit to be verified upon arrival. If you do not bring your Gardener’s World card with you, you will be required to pay for the free ticket you had reserved, upon arrival.

Please note, only two children under 5 will be admitted free of charge for the paying adult only, further under 5's will require their own paid for ticket. 

 

Historic Houses Members

If you are a member of the Historic Houses Association, you will be able to use this same system to reserve a space. Please remember to bring along your HHA membership card when you visit so this can be verified. If you do not bring your membership card with you, you will be required to pay for your reserved tickets upon your arrival.

 

English Heritage Entrance

We are not an English Heritage property, however due to the generosity of the owners, EH members will receive a complimentary upgrade to see the House when purchasing the EH ticket option on the booking page. You must bring your EH membership card with you on the day of your visit to qualify.

 

Accessibility

Please be aware, only registered assistance dogs are allowed past the paid perimeter into Penshurst Place. 

For wheelchair users and those with walking or mobility difficulties, we provide a variety of alternative routes and experiences. The more we know in advance of your visit, the more we can help, so do call us in advance to inform us of any special requirements you may have.