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For wheelchair users and those with walking or mobility difficulties, we provide a variety of alternative routes and experiences. The more we know in advance of your visit, the more we can help, so do call us in advance to inform us of any special requirements you may have.
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A full guide on the accessibility of our historic house can now be found on the Access Able website, to help you plan your day ahead of your visit.
Gardens & Grounds Guide Gift Shop & Plant Centre Guide House Guide Porcupine Pantry Cafe Guide Toy Museum Guide
Two manual wheelchairs are available from the main Visitor Entrance for hire, but please do phone us to book in advance of your visit. Mobility scooters may be brought into the grounds - to be kept at a walking pace speed and not cause any inconvenience or danger to other visitors.
Parking for visitors with a blue badge is next to our Visitor Entrance, Porcupine Pantry cafe and Gift Shop - with a concrete path to the entrance.
DogsOnly assistance dogs are permitted access to the house and gardens. All other dogs can be walked in the free-to-access surrounding parkland only, and are not permitted anywhere past the visitor entrance.
The Visitor Entrance, Porcupine Pantry cafe and Gift Shop are accessible to wheelchair users via a concrete path from the parking for the disabled. The entrance to the Gift Shop is separate to the entrance to the Pantry. An accessible toilet is next to the Pantry.
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The Toy Museum is accessible via:
- 5 steps with a handrail
- A motorised lift for visitors with limited mobility or who make use of a wheelchair.
The lift is not intended for use with pushchairs unless those pushchairs are being used as a wheelchair.
The Gardens at Penshurst Place are made accessible for wheelchairs - the route mostly consists of tarmac and grass paths. Please ask on arrival for our Accessibility Leaflet which shows a recommended wheelchair route through the Gardens to the House. Other relevant facilities are also marked. A copy is also available to download in our Visitor Downloads Page.
The entrance to the House is via the Baron’s Hall at ground level and can be accessed via portable ramps. Wheelchair visitors may also access the Nether Gallery which is also on Ground level.
To view the upper staterooms there is just one staircase up and down, with hand rails.
Seating and rest points can be found at frequent intervals around the Gardens.
Accessible toilets are situated outside the Porcupine Pantry cafe which is next to the Visitor Entrance and Gift Shop, and one close to the House entrance.
Our House guides can be provided in large print and Braille if required. Please request this in advance or, on arrival at the House, from the steward in the Baron’s Hall. In the Toy Museum there is a special pictorial and large print guide which can be requested from the steward.